Interlibrary Loan Policy
Interlibrary loan is the process by which a library requests materials from, or
supplies materials to, another library. Through interlibrary loan, patrons can
access materials from other libraries in Illinois and from other national and
international OCLC participating libraries. The requested materials will be sent
to the Tinley Park Public Library where the patron may check the item out (or
use it in the library, if stipulated by the owning library).
The
library affirms that interlibrary loan is an adjunct to, not a substitute for,
the library's collection. The library will exhaust local resources first,
including its own collection and those of libraries in the Metropolitan Library
System, before requesting items from libraries out of the system. The Tinley
Park Public Library endorses the Illinois State Library's ILLINET Interlibrary
Loan Code.
Interlibrary Borrowing
Users
This
service is offered to all patrons holding a valid Tinley Park library card.
Patrons' accounts must be in good standing to participate in interlibrary loan.
How
to submit a request
Patrons
may place a hold by contacting either the Adult Services or the Youth Services
Departments of the library in person, by phone, by fax, or by e-mail (answers@tplibrary.org).
When placing a request, a patron will need to provide as much information as
possible about the item to be requested, along with their name, phone number,
and library card number. Patrons may also place a hold on their own through the
Internet by accessing the library’s website at http://www.tplibrary.org and
clicking on the Catalog button.
What
can be borrowed
All
formats may be requested (e.g., books, audiovisual materials, periodicals,
government documents, microfilm, photocopies etc.).
The library will not place multiple holds on a single title.
Fees
There is
no fee for borrowing materials from other libraries in Illinois (unless the
requested item is a photocopy; then there may be a $3.00 fee depending upon the
supplying library). There is a $3.00 charge to borrow materials from libraries
in other states. This fee is owed only if the library is able to obtain the item,
and is payable upon receipt. If items obtained from libraries outside of the
Metropolitan Library System are not picked up by the patron, a $3.00 fine will
be charged to the patron's record.
Turnaround time
Service
will be provided as quickly as possible. The turnaround time varies depending
upon the lending library and the status of the materials requested (e.g.
on-order, checked out, etc.). Assuming the item is currently available, items
requested within the state of Illinois generally take two to three weeks to
arrive and items requested outside the state of Illinois generally take three to
six weeks to arrive. Patrons will be notified by phone if the library is unable
to obtain an item.
Notification
When
out-of-system materials arrive, the interlibrary loan staff will call the
requesting patron. When in system materials arrive, the interlibrary loan staff
will call the requesting patron or an email will be generated--depending on the
preference stated in the patron's record. After the patron has been contacted,
the patron will have 5 days to pick up the material. For items obtained outside
of the Metropolitan Library System, the patron will receive a second call
notifying them that the item is ready to be picked up and will be held for three
additional days. If the item is not picked up after the second call, it will be
sent back to the owning library. Patrons who do not pick up out-of-system
interlibrary loan books will be assessed a fine.
Loan
period
The loan
period and renewal options are determined by the owning library. Photocopies may
be kept by the requestor. The library will strictly observe any conditions for
use of loaned materials that are imposed by the owning library (e.g., short loan
period, in library use only, no renewals). The interlibrary loan of an item will
be limited to one request per patron for the same title every three months with
as many renewal requests as the owning library allows.
Patron responsibility
The
patron is responsible for picking up the requested item. A failure to do so will
result in a borrowing fee being charged to their record (for items obtained
outside of the Metropolitan Library System). It is also the responsibility of
the patron to return the item in a timely fashion. If an item is lost or
damaged, the patron is responsible for all overdue fines, the cost of the item,
and any processing fees charged by the owing library. When materials are lost or
are returned late, the borrowing privileges of both the patron and the Tinley
Park Public Library are jeopardized. Patrons who consistently abuse interlibrary
loan borrowing privileges will find their interlibrary loan borrowing privileges
suspended.
Renewals
To renew
an item obtained from outside the system, please contact the Adult Services
Department at least three weekdays prior to the due date. The Interlibrary Loan
staff will attempt to renew the item and notify the patron if the item may or
may not be renewed. Renewals are at the sole discretion of the owning library
and cannot be guaranteed.
Interlibrary Lending
Users
The
Tinley Park Public Library will loan materials to all libraries. If you are a
patron of a SWAN library, you may request items from our collection through the
SWAN catalog. All other individuals wishing to borrow an item from our
collection must initiate their request through a library.
How
to submit a request
Illinois libraries may submit requests by mail (ALA form or
equivalent required), fax, OCLC, phone (confirming fax required), or through the
MLS SWAN system. Libraries outside of Illinois may submit requests by fax (ALA
form) or OCLC to the Metropolitan Library System. Please refer to the end of
this document for mailing addresses, phone numbers, fax numbers and OCLC library
symbols. Items requested by Illinois libraries will be sent via ILDS.
What
can be borrowed
The
library endeavors to make available the broadest range of materials for
interlibrary loan, with the following exceptions: reference materials,
newspapers and microforms. The library also reserves the right to refuse to lend
materials or to ask a borrowing library to restrict use of materials lent.
Loan
Period
Items
will be checked out for four weeks. This allows for two weeks transit time and
for a two week check out to your patron. If an item is not on reserve for
another patron, the item may be renewed. There is a limit of two renewals.
Fees
The
Tinley Park Public Library does not charge for lending materials. However, the
Metropolitan Library System does charge a $5.00 fee for items shipped outside of
Illinois and $20.00 fee for items shipped to Canada.
Lost
interlibrary loan materials
The
Tinley Park Public Library will assess a fee on a lost item equal to the
replacement cost of the item, plus a $5.00 processing fee. The borrowing library
is responsible for the payment of this fee.
Photocopies
Up to 25
pages will be provided, within copyright limits. There are no charges for
photocopies. Materials will be photocopied from either hard copy or microfilm.
Contact Information
Tinley
Park Public Library Metropolitan Library System
Interlibrary Loan Department Interlibrary Loan
Department
7851 Timber Drive 125 Tower Drive
Tinley Park, IL 60477 Burr Ridge, IL 60527
Phone: 708.532.0160
ext. 5680 Phone: 630.734.5000
Fax: 708.532.9813 Fax: 630.734.5050
OCLC symbol: HHO OCLC symbol: IED
Board
Approved 23 April 2003
Effective 1 June 2003
Revised 28 March 2007
Revised 25 April 2007
Revised 23 May 2007
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