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Position Description: Youth Services Assistant – Part Time

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Tinley Park Public Library

Position Description: Youth Services Assistant
Status: Part–Time Non-exempt
Grade: 18

DEFINITION:  A full-time or part-time position involving direct service to children, birth through 12th grade, and their care givers. Supervised by the Youth Services Manager. May be responsible for decisions regarding Library emergencies.


  • Provides consistent, gracious, and friendly service to Library patrons and fellow staff
  • Understands and complies with the Library’s policies and procedures while safeguarding confidentiality and restricted information
  • Exhibits a willingness to go above and beyond the call of duty to meet patrons’ requests and to promote a positive image of the Library throughout the community
  • Actively pursues opportunities to increase knowledge of current technology and library trends; communicates relevant information to Department Manager
  • Regularly scheduled to work the Youth Services Desk
  • Provides reader’s advisory assistance to patrons
  • Plans and presents programs including story times, special events and group tours
  • Instructs and assists patrons in the use of electronic and print resources
  • Performs basic troubleshooting of computers and printers
  • Creates departmental displays and bulletin boards
  • Serves as member of the collection development team
  • Prepares publicity for programming as needed
  • Assists in the preparation of departmental bibliographies, brochures and other print materials
  • Attends library meetings and workshops as approved by Department Manager
  • Understands when to refer unresolved problems regarding procedures or policies to the department manager
  • Promotes safety among co-workers and clear communication on all risk and safety issues
  • Obeys and adheres to all safety rules and established work practices
  • Promptly reports to supervisor all observed unsafe actions, practices, or conditions
  • Performs other duties as assigned


  • Ability to empathize with and relate to the needs of children and their caregivers
  • Possess a strong command of the English language and demonstrates effective oral and written communication skills
  • Ability to work with people of all ages in a friendly, approachable, and tactful manner
  • Current knowledge of library materials, practices, techniques and technology related to Youth Services
  • Ability to conduct a basic reference interview
  • Knowledge of Children’s Literature
  • Basic Internet searching skills
  • Awareness of popular culture and trends related to children birth to 12th grade
  • Knowledge of and ability to use PCs and a variety of hardware/software applications
  • Ability to set priorities, make independent decisions, and exercise discretion with patrons and staff
  • Ability to remain calm under difficult circumstances
  • Ability to use a variety of office equipment
  • Ability to bend, stoop, lift and carry
  • Ability to push a fully loaded book cart


  • Bachelor’s degree
  • Two years’ work experience with teens and children
  • Access to transportation
  • Evening and weekend hours required

Approved: 9/98
Revised: 10/07, 4/08 2/09, 6/09, 9/12, 5/13

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